What we check at QC
Final QC covers margin seal and continuity, internal surface (no spurs, voids, or pressure spots), interproximal contact tightness on the master model, static and excursive occlusion, and the metal thickness at functional and non-functional cusps measured with a thickness gauge or micrometer. For every case we can send photographs of the finished crown on the model before shipping — ask once at account setup and it becomes the default for your account.
Internal rework rate across all restoration categories currently runs at 2–3% of production. Trends are reviewed monthly, broken down by product line and root cause, and corrective actions are logged. If you want a monthly on-time, remake, and complaint report for your account, we can produce that for group and DSO clients.