Feature | Specification |
|---|---|
Implant connection | Matched to your system — internal hex, Morse taper, external hex, or internal triangle; scan body verified against our library before machining |
Metal substructure | 0.3–0.5 mm coping, cast (lost-wax) or CAM-milled from pre-sintered Co-Cr |
Porcelain veneer | 1.0–1.5 mm anterior · 1.5–2.0 mm posterior, layered opaque → dentin → enamel → incisal |
Alloys | Cobalt-chromium, palladium-silver, high noble gold, platinum; nickel-free and beryllium-free options |
CTE control | Porcelain selected 0.5–1.0 × 10⁻⁶/°C below the alloy so cooling leaves the veneer in compression |
Firing discipline | 3–4 firing cycles maximum, segmented ramps, slow cooling |
Retention options | Screw-retained or cement-retained; angulated screw channel (ASC), multi-unit abutment (MUA), or titanium base |
Occlusal options | Full porcelain or metal occlusal surface when vertical space is tight |
Bonding | 50 µm alumina on the bonding surface only, MDP primer, dual-cure resin cement |
Esthetic work | Custom staining, layered characterization, incisal opalescence and fluorescence; neighbor white spots, cracks, and surface texture matched from reference photos |
Traceability | Alloy batch and composition certificate, porcelain batch, per-layer recipe, technician ID — archived per case |
Inspection | Three QC gates: incoming, in-process sampling, and final release by staff who did not fabricate the case |
What it is built for: implant cases that carry heavy occlusal load, span multiple units, or work in limited vertical space — with a verifiable margin and a retrievable restoration.
When to Choose PFM for Implant-Supported Crowns
Strong indications:
- Posterior zones with heavy occlusal load
- Long-span implant bridges requiring metal backbone strength
- Bruxism and severely limited vertical space — high-strength zirconia or PFM are the materials of choice; a metal occlusal surface can be built when space is very tight
- Cases where retrievability plus margin verification matter
Where PFM sits against the alternatives:
Consideration | PFM | Monolithic zirconia | Glass ceramic (E.max) |
|---|---|---|---|
Fracture mode | Porcelain chipping possible | Chip-resistant; no veneer to delaminate | Pressed glass ceramic |
Repairability | High — re-layer and re-fire | Lower — monolithic piece | Moderate |
Tooth preparation | Moderate reduction | Moderate reduction | Most conservative (adhesive) |
Metal margin visibility | Possible gray line | None | None |
Cementation | Conventional cement | Conventional cement | Adhesive preferred |
Chipping risk, stated honestly: published figures differ because the studies differ. One systematic review of implant-supported single crowns reports 2.9% porcelain fracture at 5 years for metal-ceramic; another systematic review reports 8% (95% CI 3–20%) at 5 years; a single study reports 14% for PFM. The spread reflects different case mixes, veneer designs, and follow-up definitions — see the Pjetursson review and the long-term implant crown data.
Contributing factors we design around:
- Porcelain that is too thick or unevenly layered
- Insufficient metal support at connector and occlusal regions
- Thermal expansion mismatch at the metal-porcelain interface — we select porcelain with a CTE slightly below the alloy, holding the metal-to-porcelain difference within 0.5–1.0 × 10⁻⁶/°C, so cooling leaves the porcelain in compression rather than tension
- Occlusal overload
When PFM is the wrong choice: high-esthetic anterior cases with thin, recession-prone soft tissue, where a metal margin can read as a gray line.
Screw-Retained vs. Cement-Retained
We plan screw retention by default. It keeps the restoration retrievable and avoids subgingival cement — an endoscopic study found excess cement associated with peri-implant disease in 81% of cases examined, with symptoms resolving in 74% after removal (study).
Switch to cement when:
- The screw channel would open on the labial surface and no angle-correction solution is acceptable
- Occlusal space is sufficient and esthetics are the priority
If the channel position is unfavorable, three routes exist: an angulated screw channel (ASC) with a matching custom abutment, a multi-unit abutment to redirect the angle, or redesigning the crown so the channel exits lingually or in a non-esthetic zone. We flag the problem at design stage rather than after machining.
Does the access hole weaken the crown? In-vitro work reports reduced fracture load with screw access holes (PMC5025220); a randomized study reports no significant difference in clinical fracture rate (PubMed 33309213). Both are reported here because both exist.
Torque values: we follow the implant system manufacturer's instructions. We can share reference values, but the manufacturer IFU governs.
Our Manufacturing Workflow
1. Case intake and verification
Digital files accepted: 3Shape Communicate, iTero Cloud, MEDIT Link, Shining 3D Cloud, Dexis, Primescan, DS Core, Panda, WeTransfer.
Physical models accepted: addition-cured silicone (VPS, our preferred), condensation silicone, polyether; stone models, die models, implant models with analogs, and 3D-printed resin models.
Intake checklist:
- Implant brand, platform diameter, connection type — packaging label photo required
- Scan body brand and model, plus the CAD library name
- Opposing arch and bite record
- Shade (tab photo taken dry — moisture skews the read)
- Retention method (screw or cement)
- Abutment type (stock, custom titanium base, or UCLA)
2. CAD design and approval
- Our implant cases are reviewed by a senior CAD specialist; review records are archived
- Emergence profile is designed from your soft-tissue scan or temporary-crown data, running narrow-to-wide in a smooth curve; when you request a try-in, we send the digital design or a 3D-printed model before machining
- Design approval is mandatory before production for full-arch cases, implant bridges, and custom abutments
- Screw channels are planned along the implant long axis, placed in occlusal fossae or grooves where possible, away from contact and proximal areas
3. Metal substructure
Our route: lost-wax casting or CAM milling.
Control points:
- Coping thickness measured with calipers or a thickness gauge — 0.3–0.5 mm
- Margins inspected under magnification; flash removed
- Support form verified on the model: no undercuts, no gingival impingement
- Surface preparation: sandblasting with alumina at controlled pressure, ultrasonic cleaning, then pre-oxidation in vacuum or inert gas to build the metal-ceramic bond
Alloys we use: cobalt-chromium, palladium-silver, high noble gold, platinum. Nickel-free and beryllium-free options are available; tell us if the patient has a documented allergy.
Alloy documentation: batch number and composition certificates are available on request.
Recycled alloy: we cap recycled content at 50%, balance with virgin alloy per the manufacturer's standard, and test composition periodically so mechanical properties and biocompatibility hold.
4. Porcelain layering
- Opaque layer masks the metal and establishes the bond
- Dentin, enamel, and incisal layers built to the thickness above; incisal space reserved by pulling the dentin back from the edge
- Firing: we limit the total number of firing cycles — typically 3–4 — using segmented temperature ramps and slow cooling, because repeat firings drive both distortion and shade shift
- Shade work: standard light booth for both initial shade matching and final inspection; custom staining, layered characterization, and surface texture available on request; neighboring-tooth white spots, cracks, translucency bands, and surface texture can be matched when you send clear reference photos
- Incisal effects: opalescence and fluorescence are placed in thin, controlled layers and checked against the metal substrate, shade tab, and patient photo rather than screen color alone
Who does anterior esthetic work: cases in high-esthetic zones are assigned to technicians with 10+ years of experience.
5. Bonding to the abutment or titanium base
- Preparation: mask the implant connection; sandblast the bonding surface only — 50 µm alumina
- Cleaning: steam and ethanol ultrasonic, then dry
- Primer: MDP metal primer applied before bonding
- Cementation: dual-cure resin cement; excess cleared during the gel phase, with attention around the implant interface so no resin reaches the taper or threads
- Verification: placement confirmed without binding; interface inspected under magnification; re-checked after full cure
6. Final inspection
Three QC gates:
- Incoming — material and documentation check
- In-process — sampling between steps
- Final — release by dedicated QC staff who do not fabricate the case
Complex implant, full-arch, and esthetic cases add a further specialist review focused on passive fit, occlusion, and overall form. All review records are archived.
What we check at final inspection:
Item | Criterion |
|---|---|
Margin fit | Even, no lifted edge or gap |
Intaglio surface | No burrs, nodules, or voids |
Internal / seating fit | Seats on the analog without force; no rocking |
Proximal contacts | Correct tightness; floss passes |
Occlusion | Centric, protrusive, and lateral checked; no interference |
Porcelain | No cracks, bubbles, or marginal chipping |
Screw channel (if screw-retained) | Clean path, no ceramic debris |
Form and shade | Matches the approved design and shade reference |
On margin gap figures: the widely cited clinical threshold is 120 µm, from McLean and Von Fraunhofer's work on marginal adaptation. Reported laboratory measurements for metal-ceramic CAD/CAM crowns sit well below that — internal gaps around 68.6 µm for milled frameworks versus 158–175 µm in one casting comparison, and marginal gaps of roughly 77 µm (CAD/CAM) versus 96 µm (conventional). These come from different studies with different methods, so treat them as reference ranges, not as our own measurements. See metal-ceramic vs. zirconia fit data and the micro-CT comparison.
After glazing, we re-inspect contacts, occlusion, and margin seal — glazing and firing can introduce a discrepancy, and we correct it before shipping.
Consistency across batches: for multi-unit cases we work from your approved shade reference, reference photos, and original design file, hold material batch and firing parameters fixed, run a reference sample per batch, and have QC compare color, translucency, and form across batches.
7. Packaging and traceability
Each case ships with:
- The restoration in an individual protective box, secured against movement
- Implant screws and small components bagged separately, labeled with the case number, packed and double-checked by two people before the case leaves
- A batch card recording alloy lot, porcelain batch, and technician ID
- Not sterile — sterilize per your facility protocol before clinical use
Traceability: alloy batch and supplier records are retained, and component batch numbers are traceable per case.
Turnaround
- Production time: 3–5 business days for a final restoration; 5–7 business days for complex implant or full-arch cases
- Counting starts: the day we receive a complete case
- Calendar basis: business days. Weekends and PRC statutory holidays are not production or shipping days and are excluded
- Digital vs. physical: lab production time is the same either way, but digital cases skip inbound model shipping and customs, so the total cycle is shorter
- Customs and remote-area delivery are outside our committed transit time
- You get notified at design completion, production completion, and dispatch, with the tracking number attached
For production disruption — equipment faults, material shortages, scheduling conflicts — we contact you as soon as we know, state the impact on the date, offer alternatives, and keep it in writing. We do not wait until the original delivery date to mention a problem.
Pricing Structure
We do not publish unit prices. Every case is quoted individually, and here is exactly what drives the number:
- Unit count — the base multiplier
- Material — sets the base value; Co-Cr sits at the baseline, palladium-silver and high noble alloys carry an upcharge
- Implant components — OEM parts are priced at purchase cost plus fabrication; compatible alternatives cost less
- Design complexity — a straight single crown is simpler than an angle-corrected abutment or a bridge framework
On OEM vs. compatible components: we lean toward OEM for fit and long-term stability; compatible parts are a reasonable option when budget is tight or an OEM part is discontinued, but their machining tolerance, material, and warranty terms differ from OEM. Your approval is required before any substitution — your call, in writing.
When the Crown Chips: Causes and Repairability
Common causes:
- Insufficient metal support under the veneer
- Uneven porcelain thickness
- Thermal expansion mismatch
- Occlusal overload, often with unrecognized bruxism
- Deviation from the firing protocol
Can it be repaired? Usually, yes. This is one of the practical reasons PFM stays in the toolkit:
Damage | Path |
|---|---|
Small enamel chip | Chairside composite repair |
Dentin-layer fracture | Return to lab; re-layer the area, re-fire, re-glaze |
Metal showing through | Re-apply porcelain and refire |
Full crown fracture | Not repairable — remake |
After occlusion is adjusted, the adjusted zone is either refinished, locally glazed and fired, or fully re-glazed or mechanically polished depending on the restoration — a rough surface invites plaque.
What we need from you to investigate: photos, the occlusal scheme, and any bruxism history. We trace the case through the retained shade photo, the design file, the material batch, and the technician who made it — our records link an esthetic complaint back to a specific batch and a specific pair of hands.
Interface failures (screw loosening, component mismatch) get a different workup: first check whether torque was met, whether components were mixed across OEM and compatible, and whether the interface shows wear or micro-gap — then photograph and run failure analysis.
Compliance & Traceability
Materials:
- Casting alloys selected per ISO 22674; casting and ceramic-ceramic requirements per ISO 9693
- Alloy families follow the ADA three-way classification — high noble, noble, and base metal — rather than proprietary grades
- Biocompatibility reviews exist for nickel-chromium, cobalt-chromium, and noble alloys in the dental casting literature (review, allergic reactions in PFM devices)
Regulatory status — stated precisely:
- FDA: we hold establishment registration and device listing for custom dental restorations including crowns, implant abutments and superstructures, and temporary restorations. This is not FDA approval. Implant fixtures themselves are not included
- EU MDR: custom-made Class IIa dental devices follow the Annex XIII custom-device route — we issue a custom-made device statement and complete the notification with the competent authority, assisted by our EU authorised representative. Not applicable to standard bulk-produced devices, Class III custom implants, or implant fixtures
- Quality management: operated under an ISO 13485-based system
Traceability chain: alloy batch and composition certificates on request · porcelain powders, stains, and glazes registered by batch and expiry with first-in-first-out enforced · every technician's layer-by-layer porcelain recipe recorded and archived · component batch numbers traceable per case.
What to Send Us
Required for every PFM implant crown:
- Implant identification — brand, platform diameter, connection type, plus a photo of the packaging label or scan body
- Scan body model and CAD library name — we preview the virtual scan body in CAD to confirm the library match before cutting
- Digital scan or physical model — as above
- Opposing arch and bite — one centric record for a single crown; add a local bite record for long spans and multi-unit implant cases
- Shade and photos — shade tab plus a full smile photo, an intraoral occlusion photo, and a shade photo; for tissue contour, the scan of the healing abutment or temporary crown plus gingival thickness
- Retention — screw or cement
- Design approval — we send the design for confirmation; try-in available on request
Useful but not required: a photo of the existing restoration for contour reference, notes on your occlusal scheme, and any bruxism history — the last one genuinely changes our material recommendation.
Working with Us
Case communication: we set up a dedicated group thread with a named contact, so try-in feedback goes straight back into the design rather than getting lost in email. Design changes after try-in — shade, surface effect, minor form, contact relationships — are still open.
Your preferences are archived. Occlusal, esthetic, contact tightness, and margin-handling preferences are written into your account file and applied to the next order automatically, unless you say otherwise in the new prescription. Written confirmation always governs; verbal preferences do not.
For outsourcing labs: we accept cases in your own format, including design files and QC documentation. Design, milling, layering, glazing, polishing, repair, and porcelain addition can be engaged individually — send the scope and we will quote it.
Volume work: fixed technician teams can be assigned, and batch consistency is managed through your approved reference shade, photos, and original design file.
FAQ
Can a PFM implant crown be repaired if the porcelain chips? Yes in most cases — see the section above. Small enamel chips are chairside; dentin-layer fractures come back to the lab for re-layering and refiring. A full crown fracture is not repairable.
How much clearance do I need to leave? For a cement-retained case, adequate axial wall height and a path of insertion with no divergence. If space is tight, tell us — a metal occlusal surface is an option.
What happens if the crown does not seat passively? Check the scan data and implant position records first, then the model, and only then assess the framework. For full-arch cases we can supply a verification jig so you can confirm relative implant positions before the final framework is milled.
Do you need a try-in? Every case goes through design confirmation. A try-in is available whenever you want one — anterior esthetic, complex emergence profile, and full-arch cases are where it tends to earn its keep.
How do you prevent cement getting into the implant interface? Mask the connection, sandblast only the bonding surface, clean thoroughly, use MDP primer, and clear excess during the gel phase with focused attention around the interface — then verify under magnification after cure.
Which implant systems do you work with? Most systems in current use. Send the brand, platform, and connection details and we will confirm compatibility against our library before you commit.
How do you keep a multi-unit case consistent? Fixed reference shade and photos, locked material batches and firing parameters, a reference sample per batch, cross-batch QC on color, translucency, and form, and standardized design templates.
How is turnover calculated? In business days, starting the day a complete case arrives. Weekends and PRC statutory holidays are excluded, as is customs clearance.
Are restorations shipped sterile? No. They arrive cleaned but not sterilized, and need sterilization at your practice before clinical use.
Submit a Case
Send digital files through 3Shape Communicate, iTero Cloud, MEDIT Link, Shining 3D Cloud, or WeTransfer, or by email.
Include the implant details, the scan or model, shade and photos, and your retention preference. We will come back with feasibility, turnaround, and a case-specific quote.
All restorations are custom-made to clinician prescription. Material selection, retention method, occlusal scheme, and placement protocol are clinical decisions that remain with the treating dentist. Survival and complication figures cited here come from published literature and vary with study design, case mix, and follow-up definition — read the primary sources for context before quoting them.